Privacy Policy

Privacy Policy

What Information Do We Collect?

We collect information from you when you register on our site, fill out a form, or engage with the site in other ways, such as through cookies and tracking technologies.

When registering on our site, you may be asked to provide your name, email address, mailing address, phone number, or other details as appropriate.

We also collect certain information automatically through cookies, tracking pixels (such as Meta Pixel), and other tracking technologies to understand how you interact with our website and advertisements. This data may include your IP address, browser type, referring/exit pages, and the date and time of your visit.

Google and Meta Tracking

  • Google: As a third-party vendor, Google uses cookies, including the DART cookie, to serve ads based on your visit to this and other websites. You can opt out of the use of the DART cookie by visiting the Google Ad and Content Network Privacy Policy.
  • Meta Pixel: We use Meta Pixel to track user activity and interactions on our website. This allows us to deliver personalised advertisements on platforms such as Facebook and Instagram. Meta may collect and process data based on your interactions with our website. For more information, visit the Meta Privacy Policy.

What Do We Use Your Information For?

Any information we collect may be used in the following ways:

  • To personalise your experience (your information helps us respond to your individual needs);
  • To improve our website (we continually strive to enhance our offerings based on feedback);
  • To improve customer service (your information helps us respond effectively to support requests);
  • To send periodic emails (such as updates, responses to inquiries, or other communications).

GDPR Compliance

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent: Where you have given explicit consent for us to process your data for specific purposes.
  • Contract: Processing is necessary to fulfil a contract with you, such as providing services or responding to your inquiries.
  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our website and marketing, provided your rights and interests do not override these.

Your GDPR Rights

Under GDPR, you have the right to:

  • Access, update, or delete your personal information.
  • Restrict or object to the processing of your data.
  • Data portability, allowing you to request that your data be transferred to another service provider.
  • Withdraw consent at any time where processing is based on your consent.

How Do We Protect Your Information?

We implement a variety of security measures to protect your personal information:

  • Secure servers and SSL (Secure Socket Layer) encryption.
  • Encrypted storage of sensitive data, accessible only by authorised personnel.
  • Routine monitoring and updates to our security protocols.

Do We Use Cookies?

Yes. Cookies are small files transferred to your computer’s hard drive through your web browser that enable us to recognise your browser and capture certain information.

We use cookies and tracking technologies for:

  • Remembering your preferences for future visits;
  • Analysing site traffic and interactions to enhance user experience;
  • Assisting third-party service providers in delivering better services (e.g., Google Analytics, Meta Pixel).

You can choose to disable cookies through your browser settings. However, some site functionalities may not work properly if cookies are disabled.

Do We Disclose Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except for:

  • Trusted third-party partners assisting us in operating our website, conducting business, or servicing you, provided they keep your information confidential;
  • Compliance with legal obligations, enforcement of site policies, or protection of rights, property, or safety;
  • Sharing non-personally identifiable data for marketing, advertising, or other uses.

Third-Party Links

Occasionally, we may include links to third-party products or services on our website. These third-party sites have separate and independent privacy policies. We are not responsible for the content or activities of these linked sites.

Children’s Online Privacy Protection Act (COPPA) Compliance

We do not collect information from anyone under the age of 13. Our website, products, and services are directed to individuals aged 13 or older.

Online Privacy Policy Only

This privacy policy applies solely to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to Our Privacy Policy

We may update this policy periodically. The updated version will be posted on this page with the revised date below.

Last Updated: 24 January 2025

Contacting Us

If you have any questions regarding this privacy policy, please contact us:

Integrative Coaching
Tel: +27 21 418 5080
Email: assist@integrativecoaching.co.za

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